We1wi Privacy Policy — How We Protect Your Information
User privacy is a priority at we1wi. This document outlines the types of information we collect, how we use it, your rights as a user, and the security measures we take to protect your data.
Last updated: January 2026
1Information We Collect from You
We1wi collects various types of information as you interact with our platform. This is necessary to provide you with a secure, efficient service tailored to the needs of Malaysian users.
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and identity verification details required to validate your account. This information is used to identify you as a legitimate user and protect your account from unauthorised access.
Payment Information in MYR
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information related to your payment method, such as your bank account holder name, verified account number, and eWallet details. We do not store credit or debit card numbers directly — all transactions are processed through secure payment providers.
Device, Browser & Usage Data
We automatically collect technical information when you access the we1wi platform, including IP address, device type, operating system, browser type, pages visited, session duration, and interaction patterns. This data is used to improve platform performance, detect technical issues, and ensure account security.
2How We Use Your Information
All information collected by we1wi is used responsibly and only for legitimate purposes. We will not use your data in any way that contradicts this policy.
Verifying user identity and protecting accounts against fraud or unauthorised access.
Securely processing deposits, withdrawals, and other financial transactions in MYR.
Analysing usage patterns to enhance the platform experience and improve relevant features.
Sending account-related notifications, policy updates, and relevant service information.
3Cookies & Site Activity Tracking
We1wi uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use include:
- Session cookies: Required to keep you logged in during an active session and ensure transactions run smoothly.
- Preference cookies: Saves your language settings and display preferences for a more personalised experience.
- Performance cookies: Collecting anonymous statistical data on how users interact with the platform for technical improvement purposes.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some parts of the we1wi platform, including the login process and transactions.
4Data Storage, Security & Third-Party Sharing
Data Security & Storage
We1wi protects all user personal data using industry-standard SSL (Secure Socket Layer) encryption for all data transmissions between your device and our servers. Data is stored on secure servers with strict access controls and continuous monitoring.
We retain your data for as long as your account remains active, or as long as necessary to fulfil legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it will be securely deleted or anonymised.
Sharing Information with Third Parties
We1wi does not sell or rent your personal information to third parties for marketing purposes. We only share information under the following limited circumstances:
- Payment providers: Information required to process MYR transactions is shared with approved payment providers who are bound by confidentiality obligations.
- Legal requirements: We may be required to disclose information to Malaysian authorities where mandated by law or court order.
- Platform protection: Information may be shared with security partners to detect and prevent fraud or illegal activity.
5Your Rights as a User & How to Contact Us
As a we1wi platform user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
- Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or out of date, you have the right to request that we update or correct it.
- Right to Erasure: You may request the deletion of your personal data, subject to legal obligations and platform operational requirements.
- Right to Object: You have the right to object to the processing of your data for specific purposes, such as marketing communications.
- Right to Data Portability: You may request your data in a machine-readable format for transfer to another service.
Privacy Policy Updates
We1wi reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of material changes via email or in-platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated policy.
Contact Our Team
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us via email at [email protected] or visit our FAQ page us for more information.
Your Data Is Safe with Us
We are committed to making your experience on we1wi safe and trustworthy. Register today or reach out to us if you have any questions.